What is the primary expectation from supervisors and clients regarding security performance?

The primary expectation from supervisors and clients regarding security performance revolves around reasonable actions and performance. This encompasses a holistic perspective on security operations, emphasizing that the actions taken by security personnel must be practical, justifiable, and tailored to the specific context in which they operate.

When assessing security performance, it’s crucial for supervisors and clients to see that security measures are not only effective but also proportionate to the risks involved and the operational environment. This approach builds trust and reinforces the reliability of security forces, ensuring that responses to threats or incidents are grounded in procedures that are sensible, consistent, and legally defensible.

While efficiency in execution, maximization of profits, and technical knowledge are important aspects of security operations, they are secondary to the foundational expectation of reasonable performance. Security measures should ultimately aim to protect people and assets effectively, balancing thoroughness with practicality—an expectation that supervisors and clients hold central to their assessment of security effectiveness.